If you're wondering about an item
ORDERS & FUR FACTS
Because of the nature of fur garments, sizing can vary greatly between different styles. If you are unsure about a size, please contact us and we would be happy to assist you. You can also visit one of our physical locations to try on a fur garment. Just give us a call in advance so we can confirm the location the garment is available at. If you love a fur garment and it’s not a perfect fit, don’t worry! Our skilled furrier can help you with custom tailoring the fur so it fits you just right.
It will take approximately 4 – 6 weeks for a made to measure fur garment. If you are interested in a custom made fur, please contact us and our furriers will be happy to assist you.
If the fur is being worn regularly we recommend having it professionally cleaned once a year. If the fur is only being worn occasionally it should be professionally cleaned every two years. To find out more about our fur cleaning services please contact us.
We do not recommend cleaning your fur on your own as you risk permanently damaging the garment. We specialize in a refined cleaning process tailored for fur coats. If you believe your fur needs cleaned please contact us and we will be happy to assist you.
As fur garments are cleaned one at a time and almost the entire process is completed by hand, we estimate approximately 3 weeks for a fur garment to be cleaned.
Common questions answered
We are not purchasing furs at this time but we will accept previously owned furs as trade-ins towards the purchase of a new garment. We can also restyle or repurpose the fur into a pillow, a blanket, etc. Please contact us to learn more.
We can repurpose your previously owned fur garment into something more practical such as a throw pillow or fur blanket. Our expert furriers can also work with you to restyle the fur garment into a more modern style. Another option is to trade it in towards the purchase of a new garment. Contact us and our team will be happy to help you explore the options.
Of course! Send pictures of your garment to firstname.lastname@example.org and we will identify it.
Yes, but for insurance purposes only. We do not offer cash value appraisals. If you need an insurance appraisals please contact us.
Yes! We will repair, restyle, repurpose, and store all fur garments regardless of where they were purchased.
Fur or feathers, we are able to clean any taxidermied animals including bear skin rugs and mounted pieces.